Thursday, November 22, 2012

When Are You Most Productive?

Reading a great article in the Wall Street Journal about the time your body is at it's most productive.

I know it's a topic that has been rehashed many many times in business, but as a former colleague of mine Sally used to say "It might be common sense, but it's just not common practice", sometimes we need to go back to the basics.

With technology being instantaneous, it is easy when our energy levels are low to fall into the trap of shooting out emails or frying brain cells on that complex spreadsheet.

If you are struggling with your energy levels or don't know what time of the day you are most productive, then you best find out!

I know I am at my best early morning....get me to 9 or 10 at night and I am ready to fall asleep - unless you are George Clooney of course!

So when is your most productive time?

Wednesday, November 21, 2012

7 Steps to a Great Organisation

Fantastic insights from entrepreneur Tony Hsieh founder of US Based online company Zappos about his steps to creating a great organisation in today's world.

Step 6 resonates well with me.  It is a message we are constantly telling our customers.  Gone are the days when training was an expense.  Training in all areas that have the potential to increase productivity and profit are now MUST items in organisations wanting to even simply maintain competitive advantage.

Read the full article from Inc here

What are your thoughts?  Is training a must have or a nice to have in your organisation??

Tuesday, September 25, 2012

Young Workers Leaving Your Organisation? This could be why.

US website quotes a study from Harvard Business Review that indicated that young high achievers are leaving employers after an average of 28 months.

Studies found that loss of training opportunities and lack of mentors were two of the biggest reasons why.
Read the article here

Perhaps some organisations put training in the "too hard" basket or focus on compliance, OHS or training with legal implications, often leaving behind the everyday tools staff need to do their jobs and be productive - technology.

To find out more about HOW to help bring out the best in your team, Download our ebook, The HR Hero at

Thursday, August 30, 2012

How the First Hour Of Your Day Can Set The Tone had a great article this week on what successful people do in the first hour of their workday.

The article shares how Tony Robbins, Brian Tracy, Craig Newmark [of Craigslist fame] and David Karp of Tumblr start their day and the difference it makes for them.

Do you have a ritual to start your workday or do you and your team just react to the activities of the day and end up leaving work exhausted?

Food for the full article here

Tuesday, August 21, 2012

Bankwest finds lost staff with technology

The concept of "hot desking" isn't new.
Many organisations have embraced both the fiscal and flexible benefits of it for many years.

Earlier this year Bankwest introduced it's "hotdesk" policy.
But with thousands of employees spread across numerous floors, the problem was staff found it hard to locate each other.

Enter technology.....the bank solved the problem by reworking existing software to create an app that runs on the company Intranet.

Read the full article in here including quotes from Bankwest CIO Andy Weir.

Friday, August 17, 2012

Harvard Business School Professor's Advice to Business

This week the Australian Chambers Business Congress was held in Melbourne.

One of the speakers Rosabeth Moss Kanter spoke on handling staff cuts, managing crisis and the recent interest in BHP's clean desk policy.

Today's Australian Financial Review has both an article and video on the key messages.

Take a look at the video here

The role of HR & L&D is changing and I believe we have interesting times ahead.
Love to hear your comments about the above.

For our take on it, download our e-book The HR Hero

Wednesday, August 8, 2012

Free Food. Does it make Happy Teams?

Melissa Mayer former Google staffer now Yahoo! CEO has introduced Free Food to the Yahoo! office in a bid to make the culture more like that of Google, known for it's employee benefits.

Many organisations offer a range of benefits to entice talent and to help retain staff.

Another organisation doing the same is US based on-line retailer Zappo's.

Want to see what they do to make both customers and staff feel special?
I recently visited their Call Centre Head Office in Las Vegas and compiled a special report.

Download it here

Tuesday, August 7, 2012

Social Media & Corporate Obligations...the legal battle starts

Social media has no doubt become a "grey" area in business in recent years and a storm has been brewing for sometime over its use in the workplace.

The Financial Review's Technology section published an article on how companies can face legal action over how employees use social media.

If you are in a HR, IR or IT role, this article is a MUST READ.

Social media has been viewed as "the" current platform for direct marketing and brand connection but the implications of it not being monitored or ad hoc monitoring could be costly to business.

Read the full article here

Tuesday, July 31, 2012

If Your Staff are Happy You Make More Money

A Forbes article today suggests that happy employees make a company more profitable.  The article quotes Dr Noelle Nelson who has released a book called "Make More Money by Making Your Employees Happy".

Some of the insights from actions by organisations such as Alcoa and Apple show that more money isn't necessarily the answer to happy staff.

What is your organisation or are your clients doing to make staff happy?

Read the full article here

Thursday, July 19, 2012

Training... The Key to Staff Productivity

With increasing staff numbers and integration of new employees, Google recognises the importance of continuous learning to keep staff engaged and the bottom line growing.

Technology has changed so much in the last 20-30 years but many organisations' approach to learning and development hasn't.

Organisations can no longer afford to send staff out on traditional full day training programs.
It's not the $ cost, but rather the impact on the business.

The problem is getting information that not only increased knowledge and skills but that has a direct co-relation back to everyday activities.  The next problem is getting the information to  "stick" and for staff to retain it when they get back to work.

Old style IT classroom training programs with their 6-8 topics just don't cut it anymore.

Businesses need to focus on providing staff with tools they need to deliver exceptional service to customers.

To find out more, read the Wall Street Journal article here

Or download The HR Hero E-book to find out how you can help your organisation's staff be their best

Tuesday, July 17, 2012

Perks...the key to staff retention???

It's not uncommon for organisations to offer staff "perks" such as on-site fitness facilities or memberships, dry cleaning and coffee, but one Colorado technology company is creating a interest by offering to pay for staff to take holidays!

I don't mean the standard holiday pay...rather holiday pay + pay for the holiday up to $7500!

But there's a have to totally disconnect from the business to allow yourself to recharge.

What do you think?  Do Australian businesses need to start looking at different ways to get staff to disconnect and recharge to reduce stress, increase retention and influence staff loyalty??

Read the full article from US Magazine Inc here

Tuesday, July 10, 2012

Cyber crime via social media on the rise

US magazine, The Economist reports cyber crime utilizing social media is on the rise. With staff utilizing many social media tools via their business smartphones, tablets & computers, access points to individual and organizational data has shifted. The article suggests training staff and awareness is a good defence. Watch this space, I believe cyber crime in this form is the next wave of exposure. Read the article here

Friday, July 6, 2012

Olympic athlete to wear Twitter ad

Wow! A fresh angle on the use of social media to market. Check out today's BRW article. This is only the start of a new wave of advertising strategy with technology.

Friday, June 29, 2012

The HR Hero - How to help your people be their best

Am excited to announce the launch of
The website and downloadable e-book explains why the old way of computer training is dead and how technology training has to be a constant item on every organisation's training calendar if they want to stay in business.

Download The HR Hero ebook to find out more.
Feel free to pass the website details onto anyone who wants to increase productivity, reduce costs, retain staff and increase their competitive advantage.

The website is 

Like the old Bonnie Tyler song from the 80's soundtrack to Footloose, I Need A Hero.

Download the e-book at

Thursday, June 28, 2012

Late again? Don't worry, your boss doesn't really care....

A recent study of over 1000 employees in the US, Britain, France and Germany found that up to 73% of bosses have a relaxed attitude to timekeeping.

Tech organisation Mozy, who sell cloud-based services conducted the study which found workers surveyed were checking emails before arriving in the office and for and hour or so after leaving the office.

The survey highlights a change in attitude from the old 70-80's of having to be in the office from 9-5 as a result of availability of data via cloud based services.

Click here for more information

Tuesday, June 26, 2012

It's no longer about the money!

We all know now that no longer are people compelled to stay or move employment based on the salary they receive.  For a long while it has been the perks or benefits offered by an organisation that provide added incentive to stay or move to a new organisation.

Perks such as iphones, ipads, social activities, cafeterias etc have long been the general items offered on the negotiating table, but the old song said "the times they are a changing".

With organisations in the US such as Facebook, Google and Zappos gaining exposure for their quirky and unique offerings for staff, Australia has also jumped on the bandwagon.

An article in today's Australian Financial Review explores how some Aussie Businesses are attracting and retaining Gen Y staff with low cost out of the ordinary ideas.

Read the full article here

Tuesday, May 22, 2012

Women Say No To Extreme Work Hours

Thanks to US based Gina Carr for the heads up on a great article in Huffington Post on women who are saying no to extreme work hour. It provides a refreshing look on how we have become so "tech" connected and the impact it can have on productivity & retention of staff. Read the full article here.

Tuesday, May 15, 2012

Medium Sized Businesses Cutting Back on Staff Benefits

An interesting read in today's Financial Review on how some medium sized businesses are cutting back on the very things that help them attract and retain staff....benefits and training.

The article says training for business related skills fell from 76% of workplaces offering training in September 2010 to 67% in March 2012.  In the same period, training and development of personal or genral life skills dropped from 45% to 18%.

Keeping staff engaged and productive is KEY when things are tight.

In the article, Red Balloon Chief Executive Naomi Simson says relying on only financial benefits was "unbelievably short sighted".

Sometimes in times of business contraction and uncertainty the best thing you can do is communicate with, develop and support the foundation of the business...the staff.

Read the article here

Friday, April 20, 2012

Toyota Cuts Staff in Melbourne

Earlier this week, Toyota Australia announced job cuts at their Altona plant in Melbourne.
Questions have been raised as to how this was handled.

I don't think this is the end of it......I think it could be a landmark case that many global organisations will watch be watching to see what happens.

Read the full article from The Australian Financial Review here

Thursday, April 5, 2012

Want a low cost upgrade?? Try this one

A number of airlines flying out of Australia are participating in a new on line bidding site, PlusGrade.
Basically it enables airline customers to bid to upgrade their seat on a flight to the next grade.

In Australia Etihad and Air New Zealand are two of the airlines signed up.
Could this be the way airlines pick up reducing revenue????

Full Article

Tuesday, March 27, 2012

Interesting Article on Doing One Thing at a Time....

Great article from Harvard Business Review Blog on the Magic of Doing One Thing at a Time.
With so much happening in your day...shouldn't we all think about the present and the value of doing one thing at a time.

Interesting reading for the full article

Tuesday, February 21, 2012

Virtual Supermarket

Forget shopping for your groceries on-line, yesterday Australian supermarket Woolworths launched its first virtual supermarket in Melbourne and Sydney.

Similar to shopping on line, shoppers wander past a wall of approx 120 virtual products.

To buy they simply scan the barcode, add them to their "shopping list", place and pay for the order and they are delivered to your home or office.  (You need to download the Woolworths app onto your smart phone first!)

Research in today's papers suggest that people who order groceries on line tend to spend more than in store shoppers.

The wall will be there for a week as a trial....might help work out what's for dinner tonight!

More Info

The HR Hero!

Excellent article in Australian Financial Review showing how Kellogg's, Adidas, Microsoft, Allens Arthur Robinson and Mars Petcare are changing the shape of human resources.

A great reminder that it isn't always about the money, it's about life choices and balance.
All these make for a happy employee = more productive employee.

Research by recruitment company Kelly Services indicated that it costs around 4x an employees salary to replace them....ouch...

Worth a read...regardless of whether you are a HR professional

Full Article

Tuesday, January 31, 2012

How Culture Impacts on Staff Retention

Great article by blogger Shawn Parr on Fast Company's US Website regarding how culture eats strategy for lunch.  It discusses how smart organisations are now focussing on organisational culture.

Read more here

Tuesday, January 17, 2012

Email After not responding against the law?

In Brazil workers who answer email after hours could qualify for overtime.
Volkswagen agreed with labour representatives to switch off Blackberry emails after hours.

All this is further to comments by IT company Atos in France late last year when they announced they planned to eliminate internal company emails by 2013.

A sign of the times?

Read the Sydney Morning Herald's article here

Friday, January 13, 2012

31 Ways to Get Smarter in 2012

An excellent, fun idea on ways to build some brain cells in 2012 from Newsweek [also thanks to Jennifer Goddard of Mindwerx who sent me the link].

Not sure I agree with them all, but will definitely be putting a few on my 2012 to do list.

Take a look 

Monday, January 9, 2012

Why everyone in Seattle wants to work at Amazon

Amazon is one of the buzz companies that many would like to work for because of the perception of fun and enjoyment in the workplace.

There are many lessons to be learnt from keeping staff energised and motivated.

Could your organisation benefit from Amazon's insights to be come an employer of choice??

Saturday, January 7, 2012

Everyday Technology Capturing Thieves

We've seen how everyday citizens can utilise cameras and the internet to name and shame hoons and thieves, but here is another twist on how difficult it has become for thieves to steal new technology.

Ipad Thief