Wednesday, August 31, 2011

3 Things My Mum Taught Me About Email - Lesson 3

My mum has taught me lots over the years

3.    Create Your Own Personal Email Protocol.

“Just because Johnny does it, doesn’t mean it’s right”.  Mum’s words apply to email too.  We often just click the REPLY button by habit.  A simple way to do is create your own personal email protocol.  What does this mean?  Every time you receive an email and are tempted to hit REPLY, ask yourself if email is the best way to respond?  Would a quick phone call achieve the outcome you require more effectively?  Decide WHEN and HOW you are going to use email – are you going to send confidential information? When will you use cc or bcc?  Do you expect those people to take any action? 

As Mum always said, lead by example.  Show others how you use email and you will be surprised what happens.  Make the choice NOW to change the way you respond to email.  Not only will you be less stressed but you will be well on your way to RECLAIMing Your Inbox!

Monday, August 29, 2011

3 Things My Mum Taught Me About Email - Lesson 2

As a child, I tended to rush things.
This relates to lesson 2
My mum always told me

2.    Set Aside Designated time to Read and Respond

Mum always said “there is a time and place for everything”.  By setting aside some designated time to deal with your email, you know they will be done at a time that suits you.  If I am out all day on a client site or traveling, I want to focus on what I am doing, not checking my email.  At the end of the day, they will still be there and they will keep coming tomorrow.

I guess what she means it don't forget to stop and take time to smell the roses.

Friday, August 26, 2011

3 Things My Mum Taught Me About Email - Lesson 1

Intel, the company known for it's computer chip estimated that email overload can cost large companies as much as $1 billion a year in lost employee productivity!

Scary isn't it??

I'm going back to 3 Lessons I learnt from my mum and how they relate to email.
Today is lesson 1

1.    Switch off Your Email Notification Message

Why?  Like Mum said, “if Johnny told you to jump off a cliff, would you do it?  The same applies to email.  I might be accountable to my clients or colleagues, but I am a responsible adult who knows what I need to be doing each day.  By switching off my email notification message (the one that pops up when you are part way through something else and entices you to read it!) I determine when I deal with email and don’t let “Johnny” influence me.
Thanks Mum, will do

Thursday, August 25, 2011

On-Line Grocery Shopping

Just recorded another segment for Channel 9's A Current Affair on on-line grocery shopping.
Will be airing tomorrow night.

Monday, August 8, 2011

Stress Management - How it could be costing your organisation thousands in lost productivity

Driven by the constant pressure to increase productivity, The Age newspaper Melbourne reports that mental health issues has now overtaken physical injury as the top cause for lengthy periods of absence.

The article says "Workers off sick with a job-related mental disorder take an average of 10.8 weeks off, and experts say workplace bullying and harassment, as well as heavy workloads, are leading to the rise in mental stress claims."
Another reason why organisations need to invest in ongoing computer productivity training and not just once off "hits".

Read the full article at The Age
Or down load my latest e-book - 5 Reasons Why Your Finance Team Needs Computer Training - although it is focussed towards finance teams, it applies to ALL teams in any organisation.

After all, life is too short to be too stressed....